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Velocity’s Edge Podcast S1E4 - Carla Geisser & Chris Swan on Crisis Engineering
As Carla Geisser puts it: “The incidents that actually matter to how people interact with technology are not security incidents … They are things like, they can’t log into their bank account, they can’t buy their Taylor Swift tickets, they can’t get on an airplane.” And when everything’s on fire, most organizations make a critical mistake: they treat the crisis as the exception rather than the expectation. The companies that survive and thrive are those that understand a fundamental truth: if your business is growing, crises aren’t anomalies—they’re predictable outcomes of scale.
Read moreSuccession Planning: A Surprisingly Common Business Risk
Fast-growing companies, particularly those in technology and high-stakes industries, often prioritize immediate operational needs over long-term planning. One critical area that frequently gets overlooked is succession planning—a business continuity essential that can create serious vulnerabilities if not properly addressed.
Read moreThe Post-Mortem Dilemma: Why Companies Struggle to Learn from Incidents
Security incidents should be a catalyst for improvement, but too often, companies fail to extract meaningful lessons from them. Post-incident reviews are either rushed, incomplete, or focused on blame, leading to missed opportunities for resilience and long-term security improvements.
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